Collection and Use of Personal Information
How we collect Personal Information
- We ask for contact information including your name, company, email address, and phone number, on our website so that we can reply to your enquiry.
- We collect your name and email address when you sign up for our newsletter.
- We ask for your account and contact information when you buy something in our online shop.
What Personal Information we hold
- When you contact us by email or through our website, we collect your name, email address, phone number and the company you work for, if you’ve given us that.
- If you sign up for a newsletter, we only collect your name and your email address.
- When you buy something from us, we collect your name, email address, phone number, and a delivery address.
- If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
- All online purchases are processed by Paypal, our ecommerce platform and we never have access to your credit card information.
Where we store your Personal Information
When you contact us by email or through our website, we store your your information in Infor Com, our Enterprise Resource Planning (ERP) software. If you sign up for a newsletter, we store your email address in MailChimp, which is the marketing platform we prefer. When you buy something, your information is stored in WooCommerce, our ecommerce platform, and if we do business, we store your information in our accounts software, Datev. We chose these systems partly for their commitment to security.
What we use your Personal Information for
We use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
The steps we take to keep your Personal Information private
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.
The computers we use are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a passcode, fingerprint or facial recognition.
We’ll never use your Personal Information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
Right to access to your Personal Information
You have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate.
Please get in touch with us and inform us as to the extent of the amendment or withdrawal.
Collection and Use of Non-Personal Information
You can access our website without providing any personal data. Nevertheless while you browse through the site some data is collected automatically.
What is in a Server Log File
The provider automatically saves data in so-called server log files which your browser automatically sends to us.
Their content is:
- browser and version number
- operating system
- reference URL
- host name of the accessing computer
- date and time of server
This data is not relatable to any identified or identifiable person. We do not merge this data with data from other sources.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
What Google Analytics does
You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.
Please note that this website initializes Google Analytics with the setting anonymizeIp. This guarantees anonymized data collection by masking the last part of your IP address.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html
How to contact us
ic audio GmbH
68307 Mannheim / Germany
Phone: +49 621 770 960
Fax: +49 621 770 9926
Last updated: 22 May 2018