ic audio GmbH
Collection and use of personal data
How we collect personal information
- Through our website’s contact form, we ask for contact information such as your name, company, email address and phone number so that we can process your request.
- When you sign up for our newsletter recipient list, we collect your name and email address.
- When you store in our online store, we ask for your account and contact information
What personal data we store
- Your name, company, email address and phone number, if you have provided them, when contacting you via email or the website.
- Your name and email address if you subscribe to our newsletter.
- Your name, email address, phone number and billing and shipping address when you buy something from us.
- Your company name, address, bank details, invoices and payments if we have a business relationship.
- All purchases in the online store go through the PayPal payment portal. We do not have access to your credit card information.
Where we store personal data
After contact via phone, email or website, we store your information in Infor Com, our Enterprise Resource Planning (ERP) software. When you sign up for our newsletter, your email address is stored on MailChimp, our preferred marketing platform. When you purchase a product from our online store, your information is recorded in WooCommerce, our e-commerce software. If we have a business relationship, then in addition to our ERP software, your information is also stored in Datev, our accounting software. We also use these programs because of their high level of security.
What we use personal information for
We use your contact information to send you news about our products and offers. When we do this, you will always have the option to cancel the sending of these messages. It would also be possible for us to inform you about our products and offers via email or telephone. If you let us know that you do not want us to do this, we will no longer do so. We will use your contact information to send you invoices, statements, reminders and other correspondence of a business relationship.
What we do to protect personal information
Whenever we store your personal information with a third-party vendor, we restrict access . We store passwords in an encrypted password manager, set a randomly generated password for each service, and never use the same password twice.
The computers used for this purpose are protected by passcode or fingerprint login. These machines require login when they are booted up or after more than 5 minutes of inactivity. Our mobile devices are also protected by passcode, fingerprint or facial recognition.
We will only use your personal information in the contexts in which it was provided to us. We will not share your personal data with third parties without your consent.
Right of access to personal data
You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing, as well as the right to correct, block or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given.
Collection and use of non-personal data
As a rule, it is possible to use the website without providing personal data. During the site visit, some data is collected automatically.
What is stored in server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- browser type/ browser version
- Referrer URL
- Host name of the accessing computer
- Time of the server request
This data cannot be assigned to specific persons. A combination of this data with other data sources is not made.
In order to find out which pages are visited particularly frequently by users, we use traffic log cookies. These help us analyze data about web traffic and make our website more user-friendly. We use this info for purely statistical surveys, after which the data is removed from the system. A cookie does not give us access to your computer or any information about you.
You can accept or decline cookies. Most web browsers automatically accept cookies. You can generally refuse the receipt of cookies in the browser settings. However, this may result in you not being able to make full use of the offers on our website.
Use of Google Analytics
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the link http://tools.google.com/dlpage/gaoptout?hl=de.
On this website, Google Analytics is initialized with the setting anonymizeIp, so that the last part of the IP address is masked to ensure anonymized collection.
How to contact us
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact:
ic audio GmbH
Phone: +49 621 770 960
Fax: +49 621 770 9926
Version Date: May 22, 2018